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FAQ

  1. How does it work?/ What should I do to attend the trial?

The class will be go on the website in a virtual interactive classroom. A teacher will build a video connection with you. You can take the class on PC/laptop:

  • Chinlingo website
  • Skype(on pc/laptop/mobile phone)

Other equipment:Web Camera, microphone, earphone.

 

  1. What’s the procedure for me to attend the class? 
    We have the interactive virtual classroom based on our website, you only need to:
  • Open the Chrome/Safari/Firefox, and enter chinlingo.com;
    Log in with your Chinlingo account(If you don’t have one, please sign up first);
  • Click “My courses”, you will see the coming live courses list, you can preview the lesson by clicking the button on the right part of the course’s poster;
  • You can enter the classroom 15 minutes before it starts.
  1. What kind of content will be in the trial?

The content of the trial have three parts which suits different level (beginner, intermediate, pre-advanced. Your teacher will pick the content for you or you can choose by yourself. After the trial, you will get an detailed assessment made by the teacher. If you want, you can also get a customized learning plan for your further study.

 

  1. About the teacher
    All Chinlingo tutors have graduated with a degree in Teach Chinese as a second Language and have been teach Chinese overseas for years.

 

  1. I don’t have enough time!

Many successful language learners use what appears to be downtime to keep building their knowledge, and you can too…You can learn Chinese at your own pace and in your own time, without adding to your already busy schedule by having to attend Chinese classes!

 

  1. How can I purchase a lesson plan?

We provide different packages and some suggested learning plan. Simply add your preferred package or plan to your shopping chart, then do the payment. Available methods of payment : International credit card, PayPal, Alipay, WeChat Wallet.

 

  1. Can I pay after lessons completed?

Sorry, all Chinlingo lesson plans are pre-paid. However, if you are not happy with what you get, you can request a refund within 15 days after your purchase.

 

  1. Is there any additional fee?

No, the price of the courses is the amount you’ll pay in total.

 

  1. How to request a refund?
    We provide a refund within the first 15 days without any additional requirement. Please contact our service team, we’ll deal with your application within 48 hours (in working days).

 

  1. How to schedule the time?

Access your tutor’s diary and pick lesson times that suit your lifestyle. All class times are displayed in your local time regardless of where your tutor is in the world and you can easily reschedule lessons if you need to.

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